Autonomous AI Agents for Real-Time Customer Engagement
Deploy specialized AI agents across voice, web chat, WhatsApp and SMS. Answer with sub-second latency, ground replies in your documentation, book appointments, and sell from your catalogue inside WhatsApp — on the AI model you choose.
Sub-second voice conversations that sound authentic
Built on OpenAI Realtime and Google Gemini Live over Telnyx SIP/PSTN, our voice agents handle incoming and outgoing calls with natural pacing, interruptions and instant tool execution. An embeddable website voice widget lets visitors talk to the same agent straight from the browser.
Sub-500ms Latency Pipeline
Bidirectional audio streaming eliminates awkward dead-air pauses during calls.
Mid-Call Language Adaptation
Dynamically shifts between spoken languages based on caller dialogue.
Automated CRM Transcription
Generates synchronized audio recordings, speaker-separated transcripts, and structured key entity summaries.
Carrier-Grade Telephony
Native support for standard phone numbers, SIP trunking, and PBX handoffs via Telnyx.
Active SIP Session
ID: tel_call_89f024b • Duration: 02:14
“Hi, I was looking to book an appointment for dental cleaning next Thursday morning.”
“I can help with that. I have openings with Dr. Patel next Thursday at 9:30 AM and 11:00 AM. Which works best for you?”
Elamora Assistant
Knowledge Base Grounded
Hello! How can I assist you today? I can answer questions regarding service procedures, pricing policies, or open calendar slots.
Do you accept corporate insurance providers for preventive health visits?
Yes. We accept major corporate insurance networks for annual preventive examinations. Coverage varies based on individual tier benefits.
Grounded conversational chat with source citations
Embed our lightweight chat widget onto any web application or connect your WhatsApp Business account. Inquiries are resolved using your tenant-specific knowledgebase, preventing hallucinations and preserving trust.
Lightweight Script Embed
Drop a single script tag into your website. The widget loads asynchronously without impacting site performance.
Strict RAG Grounding
The AI agent only generates answers backed by retrieved chunks from your ingested documentation.
Structured Lead Qualification
Collects verified names, emails, and service requirements directly into your CRM records.
Seamless Human Escalation
Human agents can monitor active conversations and take control with a single click in the dashboard.
Your company knowledge, indexed and isolated
Ingest PDF files, DOCX manuals, and website URLs. Documents are chunked, embedded, and stored in tenant-isolated PostgreSQL pgvector tables for semantic search.
Document Ingestion
Upload PDFs, policy documents, and manuals with automated parsing and text cleaning.
Website Crawling
Index website pages and FAQ documentation with scheduled sync intervals.
Vector Embeddings
High-dimensional embeddings indexed using pgvector with HNSW similarity indices.
Tenant Isolation
Strict tenant-scoped query filters ensure no cross-customer data leakage ever occurs.
Unified customer history across all touchpoints
Whether a customer starts a conversation over the phone, continues on WhatsApp, or confirms via SMS, all context is preserved in one single customer timeline.
Voice Calls
Inbound call reception and outbound service follow-ups over Telnyx PSTN & SIP.
Website Chat
Embeddable web chat widget with live RAG citations and lead forms.
WhatsApp Business
Official WhatsApp Business API integration for interactive messaging.
Two-Way SMS
Automated booking confirmations and text notifications.
Pick the model per agent. Bring your own keys.
No single-vendor lock-in. Run each agent on the provider that suits the job, use your plan allowance or connect your own API keys, and see the cost of every conversation.
OpenAI
incl. Realtime Voice
Chat, RAG and low-latency realtime voice for calls and the website voice widget.
Google Gemini
incl. Gemini Live Voice
Gemini models for chat and knowledge, and Gemini Live for natural voice conversations.
DeepSeek
Chat & RAG
A cost-efficient option for high-volume text conversations and knowledge answers.
A WhatsApp selling agent and a hosted storefront
Service and commerce businesses manage products in one place and sell where customers already chat. The agent answers product questions, helps pick a variant, builds the cart and places a Cash-on-Delivery order without leaving WhatsApp.
- Product catalogues & variants
- Inventory tracking
- Discounts & coupons
- Abandoned cart recovery
- Meta Commerce catalogue sync
- Cash-on-Delivery checkout in chat
- Hosted storefront & order tracking
- Optional staff order approval
Your shop link
Pro & Max- 01
Browse
Meta catalogue synced · 86 products
- 02
Variant
Cotton Saree · Teal · Free size
- 03
Cart
2 items · ₹3,180 · coupon FESTIVE10 applied
- 04
Checkout
Cash on Delivery · address confirmed in chat
- 05
Approval
Held for staff review before confirming
Your staff stay in charge of every conversation
Automation handles the volume; people decide when it matters.
Take over, then hand back
Step into any live WhatsApp, SMS or web chat conversation with one click, and release it back to the AI when you are done.
Approve AI replies before they send
Route AI-drafted replies through an approval queue so staff review wording on sensitive threads first.
Approve WhatsApp orders
Hold orders placed in chat for staff confirmation before they are accepted and fulfilled.
Live in an afternoon, managed from your phone
A built-in checklist detects which setup steps you have finished and points to the next one. Install Elamora as a mobile web app (PWA) to answer, take over and approve on the go.
Installable on Android and iOS home screens- 01
Connect WhatsApp
- 02
Upload knowledge
- 03
Create agent
- 04
Set up calendar
- 05
Invite team
Ready to deploy your custom AI agents?
Try voice, WhatsApp selling and RAG chat on your own channels with a 14-day Pro trial, or see them in a live demo tailored to your workflow.