The missed call epidemic
67% of callers hang up if they hit voicemail or wait over 30 seconds. Missing 23+ calls a week costs SMBs over ₹3.8L+ ($4,600+) a month in lost revenue.
AI-First Omnichannel CRM · Voice · WhatsApp Commerce · Bookings
Stop losing leads to missed calls. Convert every conversation.
Elamora is an AI-first CRM that answers your customers on WhatsApp, phone calls, SMS, email and website chat — then books appointments, sells products and follows up on its own. One workspace holds your leads, conversations, calendars, campaigns and store.
- OpenAI Realtime & Gemini Live Voice
- Official WhatsApp Cloud API & In-Chat Store
- Grounded RAG Knowledgebase with Citations
- Dedicated Isolated Database per Workspace
- GST-Compliant INR Billing
Live
INBOUND CALL · +91 98201 47362Latency 380ms
CALLER
“Hi, I'd like to book a consultation for Thursday.”
CALLER
“Kya aap Hindi mein baat kar sakte hain?”
ELAMORA VOICE AGENT EN → HI
“Bilkul. Guruvaar ko subah 10:30 aur dopahar 3 baje slot khaali hain. Aapke liye kaunsa theek rahega?”
Booked: Thu 10:30 AM · SMS sentSynced
Operational Reality
The cost of every unanswered conversation
When operations rely on manual phone handling and fragmented chat threads, responsiveness drops and revenue leaks in predictable ways.
The 5-minute lead decay
Leads contacted within 5 minutes are 21x more likely to convert, and 80% of buyers choose the vendor that replies first.
Fragmented tool sprawl
Juggling separate dialers, WhatsApp Web, Calendly, Notion, e-commerce carts and CRM tools destroys customer context and burns out staff.
Platform Architecture
One workspace for conversations, bookings, campaigns and sales
Eight live modules share one customer record, so the agent that answers a call already knows what the customer asked on WhatsApp last week.
Real-time AI voice agents, inbound and outbound
Powered by OpenAI Realtime and Google Gemini Live over Telnyx SIP trunks, plus an embeddable website voice widget so visitors can talk to your agent from the browser. Mid-call language switching, live call monitoring, recordings and full transcripts.
New
WhatsApp commerce & hosted storefront
Turn WhatsApp into a checkout lane. Customers browse your synced Meta catalogue, pick variants, add to cart and place Cash-on-Delivery orders in chat — backed by a hosted storefront at your own shop link.
Omnichannel AI inbox & web chat
One inbox for the official WhatsApp Business Cloud API, SMS, email and embeddable web chat. Shared cross-channel memory, one-click human takeover and an AI reply approval queue.
Source-attributed RAG knowledge base
Upload PDFs and DOCX files or crawl live websites. Indexed with pgvector so agents answer from your documents with exact document and page citations. Choose OpenAI, Gemini or DeepSeek.
Multi-service calendars & conversational booking
Multiple calendars, service types, rooms or staff resources with blackout dates and conflict prevention. The AI books, reschedules or cancels inside calls and chats.
New
Compliant multi-step drip campaigns
Automated sequences across email, SMS, WhatsApp and outbound AI voice calls, with built-in enforcement of Do-Not-Call lists, quiet hours and customer consent.
Full pipeline CRM & lead intelligence
Pre-lead review queue, visual deal pipelines, Lusha-powered enrichment, buying-intent scoring (cold, warm, hot), tasks and one chronological timeline for every contact.
New
Transparent AI costs & bring your own keys
Track AI token and voice-minute usage down to each conversation and agent. Use your plan allowance, buy 12-month top-ups, or connect your own OpenAI or Gemini API keys.
Execution Workflow
How Elamora coordinates every conversation
From first contact to a confirmed booking or a placed order, every step is automated and recorded on the contact timeline.
- STEP 01
Inbound contact
A customer calls, messages on WhatsApp, or opens chat or the voice widget on your website.
- STEP 02
Instant response
Your workspace's AI agent answers immediately with sub-second voice latency and your verified knowledge.
- STEP 03
Qualify, answer or sell
The agent answers from your documents, qualifies intent, or walks the customer through your catalogue.
- STEP 04
Book, order & sync
It books the slot or places the order, sends a confirmation, and updates the CRM timeline.
Why Elamora
What a revenue system does that point tools don't
CRMs store records, chatbots answer text, and call centres add headcount. Elamora handles the conversation, the booking and the sale in one place.
| Capability | Traditional CRMHubSpot, Salesforce | Basic chatbotsIntercom, ManyChat | Call centresHuman agents | ElamoraRevenue system |
|---|---|---|---|---|
| Autonomous sub-second voice calling | No | No | Partial | Yes |
| Dynamic mid-call language switching | No | No | Partial | Yes |
| RAG knowledge grounding with page citations | Partial | Partial | No | Yes |
| In-call & in-chat native calendar booking | Partial | Partial | Partial | Yes |
| WhatsApp native catalogue & COD checkout | No | Partial | No | Yes |
| Shared voice + WhatsApp + web memory | Partial | No | No | Yes |
| Dedicated tenant database isolation | No | No | No | Yes |
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Enterprise Security, Privacy & Compliance
Isolation and access control built into the architecture
Security is enforced on the server for every request, not bolted on in the interface. Your workspace data is separated at the database level and every action is attributable.
Dedicated database per workspace
Your data lives in its own isolated database, never in rows shared with other tenants.
Deny-by-default server security
Every API endpoint enforces a server-side permission check. Hiding a button is never the only guard.
128 granular permissions across 31 modules
Eight ready-made roles — Admin, Sales Manager, Sales Rep, Compliance Officer, Content Manager, Viewer, Store Manager and AI Agent — plus a custom role builder.
Audit trail & sign-in protection
2FA with recovery codes, new-device email verification, session revocation, logged support access and full workspace data export.
Industry Scenarios
Built for service and commerce teams that live on the phone and WhatsApp
See how specific industries apply Elamora to stop missing inquiries and close more bookings and orders.
Healthcare & Clinics
Patient booking and inquiries handled around the clock.
The Friction
Patients call for urgent appointments when reception staff are already occupied. Unanswered calls lead to patient frustration and lost bookings.
How Elamora Handles It
Elamora answers inbound calls immediately, verifies service availability, confirms appointments directly into the calendar, and sends SMS confirmations.
Operational Outcome
Consistent patient access, zero busy signals, and uninterrupted clinical workflow.
Put an AI agent on your phone line and WhatsApp this week
Connect WhatsApp, upload your knowledge, create an agent and set up your calendar — the onboarding checklist walks you through each step.